Jerry Hancock
301
S 400 E
American
801-492-0639
-
Eight years testing, Black box, White box, Java, API level, NT Kernel,
Protocol testing (TCP/IP, IP Gateway, SLP, etc), application level and
distributed network products, created use cases and test cases. Planned and led
projects. Trained
other departments on products.
- White Box Testing
- Built and maintained Netware/NT/Linux servers at
Novell for mission critical applications.
Became an expert on Protocols and network
design.
- Six years, Planned, designed and wrote applications in
C, C++, Java, Visual Basic wrote requirements document and use
cases.
- Over the past eight years I built several hundred
desktops and many servers. I have
kept current on hardware architecture and compatibilities. During the upgrade process surplus
computers were able to be converted into hundreds of thousands of dollars that
were used by the company and/or donated to local schools.
- Since 1996 I have participated in all aspects software
development as well as upgrades, patches and migrations. This included the following
environments: Netware, Windows 9x, NT/2000/XP, Solaris 8.5 and Various Linux
platforms (4 years).
Application databases include: Informix, MySql,
and MSSQL.
- Recruited and led a sales team for 3 years, Team player,
Self starter, excellent communication skill (can
explain technical topics simply), trained in Organizational Management,
Operations management. Created Test Plans, and documentation
for products. .
- Managed Political campaign Fund Raising, Organizing
Volunteers
- Managed employees, Sales and Marketing
- Secret Clearance DOD from 1985 to
1998
- Top Secret DOD started Oct 2004
Skilled: Unix Shell
Script, C, C++, Java, Fortran, JSP, Servlets, Visual Studio, Install Shield, J2EE, ANT,
SQL, JDBC, CGI, XML, XSL,
PHP, ASP, JavaScript, HTML, Linux, DOS, OS/2, Mercury WinRunner, Mercury QuickTest and, Mercury LoadRunner,
Business Applications knowledge, Hardware (Desktop and Server, IDE, SCSI
RAID).
Familiar: MFC,
Visual Basic, Applet and Swing Development, Continuus
Configuration Management, ANT,
Skilled: NDS,
Netware 3 to 6, Zenworks 2, LDAP, network design,
planning and implementation, SLP design, Unix admin, NT admin, Ethernet, Token
ring, IP routing, DNS and DHCP, Proxy Server, IP/IP/IPX Gateway, Apache, Tomcat, IIS, MQ server, experienced with
Network Sniffer, Linux, Excellent
Communication. Hardware and software troubleshooting, LDAP
configuration & Mapping -NDS Schema Extension, Service Location
Protocol (SLP) and Directory Agent extensive knowledge, Build or
Configuration Management.
PROFESSIONAL EXPERIENCE
StockWave, Owner, American Fork, UT September 2000 to Present
·
Design statistical and pattern matching
methods,
·
Writing
software to calculate statistical and pattern matching methods and store that
information in a SQL database
·
Currently
consulting using Java to make a connection to the internet and download data
from the internet. Store that information. Read from those data files and do
calculations, and then make evaluations on those calculations. Using Informix
and MySQL to store output JSP pages to serve data.
·
The DB stores information to be displayed
to users as well as caching
·
Cache information read through an internet
socket
·
Java Application Architect and
Developer
·
Using J2EE technologies to develop
software
·
Managed a
time line of when product specifications should be done and organized a team of
engineers to complete them
·
Writing
product requirements document, which specifies what will be included in the
product
·
Buiding high
performance machines as a consultant
·
Worked with CVS
Contracting Services
August 2001 Present
Key Labs / Hewlett Packard
Franklin Covey
LanDesk
JP Morgan Chase
Novell Inc.
Volera
Rappore Technologies
Software Development
·
Wrote Java applications to be used by
researchers to process experimental data.
·
Graphic (jpg) generation was added to graph
the data being produced.
·
Wrote Java
applications to be used on HP MFP printers to be used by HP internal
testing.
Build Manager - Test Engineer
·
Wrote 12
Java automated programs test Web Management tool.
·
Wrote InstallShield installations.
·
Managed CVS Version
control.
·
Created and managed build
management.
·
Maintained and wrote (DLLs) API level
tests for the pre released BlueTooth Stack
SDK.
·
Test - Wrote Black box automation programs
to stress test the product.
·
Web Testing, manually and with TestComplete (Visual Basic)
·
Evaluate current test procedures and
methodologies
·
Write automation test using Robot
·
Evaluate current test procedures and
methodologies
·
Write automation test using Visual Basic
and Mercury Quicktest
·
Wrote
automation tests using WinRunner and Java as the
engine to drive the tests and reporting.
·
Rewrote and
edited other tests to use new interfaces.
·
Wrote
libraries to test Web Management tool.
·
Tested Manually - Wire Free
networking products.
Technical Training iChain
·
Updated training material from the previous
released product.
·
Taught the class to work out kinks for the new internal Novell
Trainers
Software Engineer - Found.com,
·
Designed and wrote Java application to test
Found Java API.
·
Created UML diagrams.
·
Wrote JDBC/Informix
applications.
·
Wrote to applications that interfaced with
MQ server to submit data between distributed applications
·
Wrote Order Processor (File & DB I/O), wrote JSP pages to
display information from DB, Java GUI
·
Worked in a Solaris 8 and Linux
Environments.
·
Tested distributed system application under
Solaris and NT4.
·
Wrote test plan Found uses a unique
distributed networking solution for e-commerce, mapped out the decision flow and
where testing can take place.
·
Wrote Use Cases for product
development.
·
Wrote Test Cases.
·
Wrote WinRunner
test programs for web based products.
·
Wrote LoadRunner
stress tests for customer implementation of Founds
product.
Test Engineer QA,
Novell Inc.,
·
Developed applications with multiple
languages.
·
Developed Software for NDS group saving
thousands of dollars by reducing time spent testing.
·
Maintained the Corporate network for over
200 people this sped up responses to network problems, increasing productivity
within the development group.
·
Contributed
to the design and implementation of an LDAP lookup and management utility
increasing the capabilities and functionality of the
product.
·
Designed and implemented the physical and
topology of the Local Area Network Optimized for our specific development
needs.
·
Responsible for training and supporting
sale engineers for SLP-DA and Eguide (LDAP
tool).
·
Tested - LDAP lookup on Linux, NT, and
Netware.
·
Tested SLP Directory Agent on
NT.
·
Tested NT Client for
Netware.
·
Tested Novell Server management tools,
Zenworks, NDS, Border Manager etc
·
Tested IP/IP/IPX gateway, DNS,
DHCP.
·
Specialized in testing on NT client and
applications on NT and NT networks.
·
Managed Test Lab, Designed IP network and
routing.
·
Tested (wrote automation) file rights for
applications (Word, Excel
)
·
Led Quality Assurance effort for multiple
products, keeping the product on schedule while maintaining
quality. In addition, I contributed
to bug fixes.
·
Wrote thorough test plans which were complete enough they
formed the base for the published documentation Bringing many features out
that would have been missed by documentation.
·
Took a class on XML for use in the LDAP lookup
tool.
·
Worked as with interoperability between
distributed systems and multiple Network Operating
Systems.
·
Used Sniffer to
analyze the network traffic and protocol packet quality.
·
Made Hardware recommendations for server to
purchase. Built
Intel development machines.
·
Coordinated testing efforts with multiple
development groups.
·
Managed, Maintained and built Automation
lab - with this lab, most of the legacy tests could be run, reducing cost
substantially when patches were released.
·
Developed applications to interact with
WordPerfect.
·
Analyzed
data output from the automation lab to determine where or if there was a
problem.
NT Networking/PC HW Specialist, Corel Inc.,
·
Managed purchasing of all hardware and
inventory.
·
Implemented
a barcode inventory database this made reconciliation of assets possible on a
periodic basis accurate, reducing cost of equipment and loss through poor
management or theft.
·
Contributed to building over 1000 computers
to upgrade previous hardware the majority of this work was done in three
weeks, increasing the productivity of the entire company by the quick
transition.
·
Managed the retrieval and repair of over
1000 used PCs and their resale this was a benefit to employee
to receive a fair price for a home computer while recouping $500,000 for the
company. This required an ability
to relate to a variety of people, keeping them happy while providing a product
they needed.
·
Evaluated Information Systems products in a
test environment before implementation to the live network this evaluation
saved the company time and money by making informed decisions before
implementing a solution while maintaining a stable
network.
Technical Support, Jostens Learning, Inc.,
·
Provided phone support for Jostens
Educational Software which primarily dealt with Netware 3.1x this required an
ability to decipher what a very inexperience network administrators problem is
and relay back in simple terms the solution.
·
Worked with people in a team environment
where I relied on their knowledge and they relied on mine this created a
better fit for the customer because they could get the combined knowledge of
team.
·
Provided
front line support for 160 end users this provided a more productive work
environment, keeping the employees focused on the job at hand rather than the
tools.
OTHER
EXPERIENCE
·
Developed
the Hot Earz product This product provides warmth
for your ears while retaining your glasses.
·
I was awarded a utility patent for Hot
Earz in 1992.
·
Marketed the Hot Earz product purchased advisements, designed trade show
booths, sold product at major ski trade shows, traveled from state to state
selling the product on a personal basis, created POP displays for customers,
created a relationship with buyers.
·
Manufactured Hot Earz Managed some cottage industry sewers and outsourced
the production to local sewing plants once orders increased.
·
Managed two
teams of sales representatives. Supervised, trained, found housing, and
motivated ten associates. Each of my associates returned successfully
achieving the goals they had specified previously.
·
Recruited and trained sales associates.
·
Marketed products to home customers and
achieved the lowest cancellation rate (1.6%) in the company while maintaining a
high sales volume This was done by implementing a low pressure, needs
satisfaction approach.
·
Traveled to
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Created leads through contacting previous
customers, asking for referrals and giving demonstrations of the
product.
Theoretical Chemistry research Assistant, BYU Chemistry
Department January
1994 April 1995
·
Researched
the theory that with a particular barrel molecule lined column R and S isomers
could be separated This was done using the latest theoretical chemistry
simulation software. This theory
was proven, and is in use to provide more potent drugs.
·
Trained additional research assistants on
the use the software and operating system (Unix)
·
Administered and maintained the equipment
used in research Silicon Graphics Indigo 2 Extreme.
Air Force Reserve -
F-16 Egress
Mechanic - 1985 to 1994 (DoD
Secret Clearance)
Bachelor of Science, Chemistry,
UVSC, Business Management 8/88 to 12/90 and 1/02 to
8/02
·
Became proficient in the art of Need Satisfaction approach to
selling
·
Learned about Sales Organization structure
and how to implement compensation After studying the many dynamics of a sales
organization we had the opportunity of evaluating and proposing changes to the
Megahertz Corporation.
Accomplishments
·
·
CNA, 7/97
·
GSE Erudite MCSE and MCIIS course completed, 6/97 to
9/97
301
S 400 E